Contradeck monitors your Shopify store policies and flags inconsistencies before your customers do - automatically, every week.
3-day free trial · No credit card required during trial · Cancel anytime
No configuration required. No code. Contradeck reads your store and alerts you when something breaks.
One-click install from the Shopify App Store. Grant read permissions. Done.
Contradeck reads your published policies and compares them against your actual store configuration.
See your Risk Score and a prioritised list of inconsistencies - each with a concrete fix and where to apply it.
Pro plan runs a full scan every week and emails you if anything new appears. Your store changes - Contradeck watches it.
15 rules targeting the inconsistencies most likely to trigger disputes and chargebacks.
Policy says "$X free shipping" but Shopify config has a different threshold - or none at all.
Policy says "all orders ship free" but no free shipping rate is configured in any shipping zone.
Policy promises free returns but the shipping configuration charges customers for return shipping.
Policy claims no returns but also lists return conditions - legally and operationally incompatible.
Policy says free returns but a restocking fee is mentioned elsewhere in the same policy.
Policy states a return window but Klaviyo email templates reference a different timeframe. Pro
Stated return window is less than 14 days - below the EU legal minimum for distance selling.
Products with zero inventory remain purchasable - orders that cannot be fulfilled create disputes.
Products tagged as "sale" with no compare-at price set - a deceptive pricing pattern.
No clear return window in the refund policy - ambiguity customers can exploit in disputes.
Policy does not specify how long refunds take to process - a common source of complaints.
Shipping policy has no delivery estimate - customers set their own expectations and dispute delays.
No refund policy is published on the store - required by consumer protection law in most markets.
Policy restricts refunds to exchanges or store credit only - may conflict with local consumer law.
Store sells subscriptions but the refund policy contains no cancellation terms.
A single number showing your current chargeback exposure. Not a list of 47 warnings with no priority.
Your store changes constantly - new products, new apps, updated emails. Contradeck watches it so you don't have to.
ProEvery inconsistency includes a fix and where to apply it. "Go to Settings → Policies → Refund policy. Add: ..."
Get notified when a scan detects new issues. You fix it, you confirm it, you move on.
ProTrack your Risk Score over time. See if fixes hold. Spot regressions before they become chargebacks.
Detect inconsistencies between your store policies and your transactional email templates. The source-of-truth problem, solved.
ProRead-only access. No data is sold or shared. Ever.
Contradeck never reads order data, customer PII, payment information, or any data not listed above. See our Privacy Policy for full details.
Both plans include a 3-day free trial. No credit card required to start.
Find out in 30 seconds.
3-day free trial · No credit card required during trial · Cancel anytime from Shopify Admin
Install Contradeck on Shopify